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Returns & Exchanges
We want you to be completely satisfied with your purchase. If your device doesn't meet your expectations, you can return it within 30 days of delivery.
1
Initiate Request
Contact our support team or use the 'Returns' portal to request a Return Merchandise Authorization (RMA) number.
2
Prepare the Package
Place the device in its original packaging with all included accessories. Ensure all personal accounts (iCloud/Google) are removed.
3
Ship the Item
Affix the provided prepaid shipping label and drop the package off at any authorized courier location.
4
Inspection & Refund
Once received, our technicians will inspect the device. Approved refunds are processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing